Cash Management Specialist I or II

DATE OF POSTING: May 28, 2008
GROUP/DIVISION, DEPARTMENT: GFSG/Non Credit Services Division
LOCATION: Denver
REPORTS TO: Manager, Implementation and Alliance Services

Position Summary:

Drives revenue through the implementation of new Cash Manager customers as well as through cross-selling and up-selling opportunities. Manages the conclusion of all Cash Manager sales.  Coordinates delivery of services to CoBank’s customers through alliance partners. Implements new customers and affects changes to existing customers by building appropriate profiles within the P&H and CoLink systems.  Explains full suite of cash management products to customers’ staff during training. Serves as subject matter expert for the rest of the bank, especially customer service, in regard to all cash management products and the CoLink and P&H systems.  Interacts with the customer, Cash Management Consultants, Relationship Managers, alliance partners, product development, operations and Information Technology in support of the cash management product line.

Knowledge and Skills:

Bachelor’s degree in relevant discipline and 5-10 years relevant experience, preferably in financial business with exposure to agribusiness or cooperative businesses; or appropriate combination of education and experience.  Master’s degree preferred.  Excellent problem solving, analytical, communications, presentation, customer service, and sales skills.  Ability to turn a perceived problem into a sales opportunity.  Knowledge of cash management products.  Superior technical skills and demonstrated expertise in software product implementation, training and functional financial software support.  Ability to communicate effectively with all levels of customers’’ staff, up to and including CFOs and CEOs.  Ability to work with minimal supervision.  Strong technical knowledge of CoBank’s products.  Excellent knowledge of CoBank’s customers and their financial business processes.  Ability to create and execute user acceptance test plans. 

Other Requirements:

Ability to apply creative and innovative solutions and to focus on profitability while meeting the needs of the customer and the line.  Ability to work in a cross-departmental environment and to represent CoBank in a competent and professional manner when working with alliance partners.  Some travel required.