Commitment to Privacy
At CoBank, we are committed to maintaining the confidentiality of financial and other non-public information about our customers and other users of our web sites. As a matter of corporate policy, we have implemented procedures, systems and controls at the bank designed to safeguard private information and prevent its disclosure to unauthorized parties.
Security of Personal Information
We maintain strict security standards and procedures to help prevent unauthorized access to confidential information. We also incorporate physical and electronic safeguards and make every effort to protect the security of personal information. Our web site is hosted on secure servers. Any information collected by us is stored in private files behind a firewall designed to protect confidential information by denying unauthorized access by unauthorized users. We have policies and procedures in place to govern the proper handling of personal information and train our employees on their responsibility to protect confidential information. We may use third party suppliers and/or service providers to facilitate our services. We do not authorize these suppliers or service providers to retain, disclose or sell personal information to others.
Information We Collect
We collect and store a variety of information from users of our corporate web sites, including:
- The name of the Internet domain from which site visitors access the Internet
- A visitor’s IP address (usually assigned by the Internet Service Provider or by local system administrator)
- The date and time a visitor accessed our site
- The browser version used
- The pages visited on this website
This information does not identify the visitor personally. Also, the CoBank web site utilizes cookies to ‘remember’ visitors when they return to the site. A cookie is a small amount of text sent from a web site to a visitor's computer while visiting the site. The cookie is stored on the visitor's hard drive. CoBank uses discreet information stored in cookies in order to provide a customized user experience. However, visitors, can set their web browsers to prevent cookies from being sent. The bank may retain the content of email messages sent to the bank, along with the sender’s email address and our response. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Security and Intrusion Detection
To ensure the security and availability of the CoBank owned and managed web sites, we employ several solutions to monitor network traffic and server loads, and to identify unauthorized attempts to access or damage the site. Unauthorized attempts to access, alter, or damage this site are strictly prohibited, and may be punishable under law.
Federal regulations may require us to disclose confidential information in certain situations. Such situations include requests from law enforcement agencies or criminal or civil legal proceedings. In addition, as required by federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify the identity of individuals and organizations with which we do business. Consequently, we reserve the right to disclose any information we deem necessary to comply with any applicable law, regulation, legal process or governmental request, including personally identifiable information.
The policy was last modified on August 1, 2011.