Fraud Information Center
With theft, fraud and identify theft become increasingly prevalent threats, CoBank holds the security of our customers’ data as a top priority, using industry-leading best practices to ensure that your account information stays secure. You can better protect yourself by recognizing, preventing and reporting fraudulent activity and by understanding and implementing the tips, policies and procedures outlined in the Fraud Information Center.
Fraud can take many forms. Learn to identify and protect yourself against common risks.
Fraud Protection Best Practices
Get tips to reduce your risk and better protect your identity, accounts and online activities.
If you notice suspicious account activity or unauthorized transactions, take action immediately.
Listen to the Fraud Wise audio program
CoBank’s Fraud Wise audio program helps you avoid becoming a victim of fraud. Learn how to protect yourself in short, informative episodes.
CoBank continually evaluates and enhances the security of our online systems to ensure their effectiveness. Here are a few key ways that CoBank helps safeguard your information when you interact with us online. We encourage you to research and understand the risks associated with doing online business and take the necessary measures to ensure a safe online experience.
- 128-Bit encryption: When you access your accounts and perform transactions on a CoBank site, your information is protected by 128-bit encryption.
- Additional authentication: When you perform sensitive online transactions, such as money transfers, CoBank will sometimes ask you additional questions to verify your identity.
- Secret Questions: CoBank uses secret questions as an additional authentication method. These questions are sometimes prompted during login or when submitting or approving transactions or templates.
- Secure firewalls: The computer servers that run CoBank's sites are protected by numerous firewalls to help prevent unauthorized access to our network. CoBank monitors these firewalls to prevent security breaches.
- Session timeouts: If you are signed on, but not using a CoBank site for several minutes, your session will time out. To resume your activity, you will need to re-enter your user ID and password.
- Secure communication: Your online banking inbox can be used to communicate with CoBank securely.
NOTE: CoBank will never request a second user to log on to online banking on a specific computer in order to authenticate or unlock a separate user’s account.